BUG: An incredibly annoying popup

In this screenshot, the NKJV is covered by 3 floating windows, yet when I click the beginning of this selected text, the morphological popup appears and refuses to depart. This very irritating bug has been present through several releases of Logos 6, and FL still has done NOTHING to fix the situation.

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Does that with me as well. I have to close Logos and restart in order to clear the popup.

Doc B

I'm having trouble reproducing, but my old eyes can't see clearly what is where.

Does this happen only with the NKJV, or with other versions?

Are you saying that when you click on the highlighted text in the non-bible resource in the front, that's when the popup appears?

I can see how this would be frustrating.

Jack Caviness

https://community.logos.com/discussion/comment/776062#Comment_776062

I should have mentioned Mac OS 10.11.1—but it also happened with previous versions of the Mac OS

Does this happen only with the NKJV, or with other versions?

It happens with most any Bible that is capable of displaying the Morphological popup.

Are you saying that when you click on the highlighted text in the non-bible resource in the front, that's when the popup appears?

The text does not have to be highlighted. It just happened to be in the screenshot. These Morph popups appear rather randomly when clicking on a window covering the Bible text.

I can see how this would be frustrating.

Very much so.

Dylan Rondeau

https://community.logos.com/discussion/comment/776072#Comment_776072

I should have mentioned Mac OS 10.11.1—but it also happened with previous versions of the Mac OS

Does this happen only with the NKJV, or with other versions?

It happens with most any Bible that is capable of displaying the Morphological popup.

Are you saying that when you click on the highlighted text in the non-bible resource in the front, that's when the popup appears?

The text does not have to be highlighted. It just happened to be in the screenshot. These Morph popups appear rather randomly when clicking on a window covering the Bible text.

I can see how this would be frustrating.

Very much so.

I am thus far unable to reproduce this. Question that may or may not be relevant: Do you have multiple monitors hooked up, and if so does this happen on the secondary monitor, main monitor, or both?

Thanks!

Jack Caviness

https://community.logos.com/discussion/comment/779013#Comment_779013

I am thus far unable to reproduce this.

But I can't avoid it. When I have more time, I will do some experimenting to see if I can identify the culprit.

Do you have multiple monitors hooked up

Yes

does this happen on the secondary monitor, main monitor, or both?

Both. Happens with NIV84, NKJV, or ESV in the back window. Have not tried other versions. The popup does appear with UBS5 in the background, but it does not seem as persistent.

Don Awalt

https://community.logos.com/discussion/comment/779207#Comment_779207

Sorry I couldn't help, I tried for about 15 minutes clicking and highlighting parts of three commentary floating windows over top the docked ESV and I could get it to happen on the Mac/Verbum 6.7.

Dylan Rondeau

https://community.logos.com/discussion/comment/779230#Comment_779230

I've created a case for us to investigate the issue.