Subscriptions Page Issue

Nathan Parker

I converted my Logos Now subscription from Monthly to Annual billing. However, both are now showing active on my subscriptions page. Can someone look into this and ensure I'm not being double-billed for this?

Thanks!

Jacob Cerone

Nathan,

We're happy to hear you've switched to an Annual Subscription. Our customer service department will be able to help you out with this. You can contact them at 800-875-6467 or customerservice@faithlife.com.

Nathan Parker

https://community.logos.com/discussion/comment/777499#Comment_777499

Sounds good. Will do. Thanks! 

Ralph Mauch

Nathan Parker said:

both are now showing active on my subscriptions page.

I have both also, one will drop off Nov 13,2015, and the annual will remain... that way you don't lose any service.

Blessings