No Dynamic Pricing as Promised

Into Grace
Into Grace Member Posts: 692 ✭✭
edited November 2024 in English Forum

Logos presently has base packages on sale. On the Logos website, the main page promoting this sale states, "With Dynamic Pricing you receive a discount based on products you already own. Because the libraries in base packages overlap, you won't pay full price for your next base package. It's not unusual for customers to get half off their next base package with Dynamic Pricing"

The label, "see all packages" on the same page leads to the base packages. The Biblical Language package offers no dynamic pricing. Logos needs to honor their word or stop promising what they won't deliver.

In Christ!

http://www.TrinityExamined.com

Comments

  • Fred Chapman
    Fred Chapman Member Posts: 5,899 ✭✭✭

    Logos presently has base packages on sale. On the Logos website, the main page promoting this sale states, "With Dynamic Pricing you receive a discount based on products you already own. Because the libraries in base packages overlap, you won't pay full price for your next base package. It's not unusual for customers to get half off their next base package with Dynamic Pricing"

    The label, "see all packages" on the same page leads to the base packages. The Biblical Language package offers no dynamic pricing. Logos needs to honor their word or stop promising what they won't deliver.

    In Christ!

    I would suggest contacting sales by phone or email and let them help you.

  • Chris duMond (Faithlife)
    Chris duMond (Faithlife) Member, Logos Employee Posts: 152

    Into Grace, 

    I apologize for this miscommunication. The Biblical Languages package is part of the Academic Discount Program and, as such, doesn't qualify for Dynamic Pricing. I will make sure our team notes this on the main page that you identified.

    Thank you so much for pointing this out so we can correct it and avoid the same frustration for other customers who may experience the same thing.