Visual copy problem.

I was attempting to use the latest stable of verbum to generate from:
Many centuries ago, Jalal ad-Din Rumi (1207–73) wrote a poem titled “The Religious Conflict”:
The blind face a dilemma when they worship,
While the powerful on the one and on the other
side stand established:
Every place is happy with its way.
Only love can make their conflict stop.
Only love comes to help when you call for help
against their arguments.
Bartholomew, Encountering the Mystery: Understanding Orthodox Christianity Today, 1st ed. (New York; London; Toronto; Sydney; Auckland: Doubleday, 2008), 218–219.
Unfortunately It seemed impossible to get it to do anything.
And I had to manually do it with Graphics converter.
Now of course the background would have been different using Verbum but I fail to understand why it was failing to produce a visual copy, any ideas???
-Dan