L4 Beta 9, highlighting / visual filter refresh issue

This is a little hard to explain. If it is really confusing ask, I'll try again.

If I create a new style in highlighting, and then move to the visual filter and try to use that new style, it does not show up. I have to close both the highlight tab, and the visual filter tab, and then open them back up to use my new style.

Not a giant issue, it was just annoying while I was doing a new visual filter, and saw the "need" for a couple of new styles.

Was also able to crash L4 somehow while playing with this right now, actually my 3rd every crash - but opened right back up.

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Comments

Robert Pavich

I noticed this...it's hard to make several styles at once and use them on the fly...

Melissa Snyder

Was also able to crash L4 somehow while playing with this right now, actually my 3rd every crash - but opened right back up.

If you can reproduce this, could you enable logging and attach the log file? You'll find instructions here: http://www.logos.com/L4/Support/DiagnosticLogging.

We'll look into the other issue.

Thanks,
Melissa

Michael Birney

When it crashed it I did let it do it MS reporting, I am pretty sure you get those. I have not been able to reproduce the crash.

Rosie Perera

When it crashed it I did let it do it MS reporting, I am pretty sure you get those. I have not been able to reproduce the crash.

MS reporting goes to MS, not Logos.

If you're using 4.0b Beta 10 or later, the crash should have produced a file called crash.txt in your Logos Log Files folder. That might be useful to Logos in tracking down this bug.

Bradley Grainger (Logos)

When it crashed it I did let it do it MS reporting, I am pretty sure you get those. I have not been able to reproduce the crash.

MS reporting goes to MS, not Logos.

Microsoft provides a website where we can log in and see those crash reports. (It takes about a week for them to show up, and then they're grouped by crash site and sorted by frequency, so we can't find "your" crash, or easily trace a specific crash back to an individual user.) It is still helpful (for us) to submit the crash, because it lets us know what's commonly happening in the field, and does provide additional debugging information for hard-to-reproduce bugs.

If you're using 4.0b Beta 10 or later, the crash should have produced a file called crash.txt in your Logos Log Files folder. That might be useful to Logos in tracking down this bug.

It will be called "Logos4Crash.txt" (the Indexer will produce Logos4IndexerCrash.txt) and it should help us identify the problem if you attach it here.

Melissa Snyder

If I create a new style in highlighting, and then move to the visual filter and try to use that new style, it does not show up. I have to close both the highlight tab, and the visual filter tab, and then open them back up to use my new style.

I find that I can leave the Highlighting panel open, but do have to close and reopen the Visual Filter document to choose the new style. I'll submit a request to make a new style available right away.

Thanks,
Melissa