L4 Beta 11 Index Crash

David R. McAllan

Not sure what is happening here. I have had someone suggest that the RAM has a fault, yet I have done a scan to check for faulty RAM and it comes up clean. Any further suggestions?

6558.Logos Log Files.zip

Kevin Becker

Try deleting the contents of your index folder and letting it make the index from scratch

C:\Users\<UserName>\AppData\Local\Logos4\Data\<Random>\LibraryIndex

If that doesn't work I'd delete my metadata and start the index again (it's mentioned in the log file but I don't know if that's incidental or not)

Melissa Snyder

David,

The 'Rebuild index' command should resolve this crash. Deleting the files in the LibraryIndex folder will accomplish the same thing.

Melissa

David R. McAllan

https://community.logos.com/discussion/comment/94068#Comment_94068

Thanks Kevin & Melissa, deleting the index files and having them rebuilt fixed the issue.