NOTHING HAPPENS

Marcos A Melendez Vargas
Marcos A Melendez Vargas Member Posts: 1 ✭✭
edited November 2024 in English Forum

Under OS X El Capitan 10.11.2, since a week ago I can not open the Logos app. Before then it was fine.

4251.LogosLogs.marcos.20151222-125856.zip

Comments

  • Graham Criddle
    Graham Criddle MVP Posts: 33,290

    Hi Marcos - and welcome to the forums

    Sorry to hear you are having problems.

    I am guessing you are running Logos 6.8. I haven't tracked all the details but there is an issue with this version on Mac affecting some users (Faithlife are working on providing a service release)

    Try opening to a blank layout - hold down the Cmd key when starting Logos and choose that option.

    If you are seeing the same issues as others I think that should at least get you working.

    If this doesn't help, please enable diagnostic logging and post Logos logs as per https://www.logos.com/support/logos6/mac/report-problem 

    Graham

  • Levi Durfey
    Levi Durfey Member Posts: 2,218 ✭✭✭

    It looks as if you are on Logos 6.6, so the first thing to try is to download the most recent version from here: https://www.logos.com/install

    Drag the new one to your Applications folder and replace the old one.

    Start the new version, the first time, from the Applications folder.

    Tell us how it goes.

    EDIT: And if that doesn't work, do what Graham said above.

    How To Get Logs 

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