Getting semi-frequent crashes today, any idea why?

Myke Harbuck

I am crashing today for some reason. Has happened two to three times in last hour.

I am using one note document and a mobile ed course with a Bible, so Im not pushing it to hard.

Any idea from the logs what my issue might be?

Im on Mac OS 10.11, Logos Bible Software 6.9 Beta 1 6.9.0.0008, Portfolio GK with Logos Now.

And I am aware that this is an inherent risk of running beta.

1122.Archive.zip

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Comments

Fred Chapman

Perhaps I am missing it, but I do not see a crash in your log. Was a Crash Log created?

Myke Harbuck

https://community.logos.com/discussion/comment/792851#Comment_792851

Perhaps I am missing it, but I do not see a crash in your log. Was a Crash Log created?

The crash log had an update date of yesterday according to my system. But here it is anyway,

Thanks for the help.

4150.Archive2.zip

Dave Hooton

Are you initialising the logs correctly?

Myke Harbuck

https://community.logos.com/discussion/comment/792854#Comment_792854

Are you initialising the logs correctly?

Dave, I must not be, for I have no idea what that means. I have just been going to the logs and creating am archive version of them to attach. Do I need to do something else first?

Thanks!!

Levi Durfey

https://community.logos.com/discussion/comment/792860#Comment_792860

Dave, I must not be, for I have no idea what that means. I have just been going to the logs and creating am archive version of them to attach. Do I need to do something else first?

Try using the Logos Logging Utility--it gathers all the logs for you and makes sure that Logging is correctly enabled. See the link in my signature to download it.

Myke Harbuck

https://community.logos.com/discussion/comment/792867#Comment_792867

Dave, I must not be, for I have no idea what that means. I have just been going to the logs and creating am archive version of them to attach. Do I need to do something else first?

Try using the Logos Logging Utility--it gathers all the logs for you and makes sure that Logging is correctly enabled. See the link in my signature to download it.

Thanks for the tip. Didn't know about this utility. Learn something new every day.

Attached are my updated logs

2262.LogosLogs.myke_Macbook.20151229-162536.zip

Myke Harbuck

Just encountered another crash. Hopefully this one was picked up by the logs

8738.LogosLogs.myke_Macbook.20151229-170139.zip

Jack Caviness

https://community.logos.com/discussion/comment/792877#Comment_792877

Doubt this has anything to do with your crash, but your OS is out of date. You have 10.11.0 while the current version is 10.11.2 (Unless I am out of date).

Can see 2 error messages in your Logos.log, but they are beyond my meager error analysis abilities. Perhaps Dave or Alabama will have the solution.

Dave Hooton

https://community.logos.com/discussion/comment/792877#Comment_792877

Just encountered another crash.

There is no evidence of a crash in your latest set of logs (the last crash log was 26 Dec) What do you mean by a "crash"?