I can't get my Logos app to open on my Mac. I have Logos 6. The application bounces once then nothing happens.
Hi Tyler - and welcome to the forums
Sorry to hear you are having problems.
Do you know exactly which version of Logos 6 you have?
Please enable diagnostic logging and post logs after a failed start attempt. Details at https://www.logos.com/support/logos6/mac/report-problem
It's possible you are seeing a problem others have seen which required a reinstallation (which doesn't involve redownloading all your resources) but just trying to check
Graham
I think I have 6.3. I'm not exactly sure.
If you have 6.3, you are seriously out of date... but I suspect you have a later build. There was a bug a several months ago, and this sounds similar. You probably didn't get updated since that time. Please download and install the engine manually. See links in my signature line.
I think I have 6.3. I'm not exactly sure. Here is the diagnostics report. /Users/tylerbolen/Desktop/LogosLogs.tylerbolen.20160111-104235.zip
You have v. 6.7, so you need to update to v. 6.8 as described. However, if problem still persists engage the logging utility as described to get valid logs.
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