Logos not opening

Dear Logos,I last opened Logos on my desktop a couple of days ago without any issues. This morning I have tried to open Logos on my desktop without success. Sometimes I will get a Windows error message and other times I will not. I have also rebooted my computer a few times without success. Lastly, I have followed your instructions about running the installation file and using the ctrl key but without success.

With my laptop I can open Logos without any issues. If I remember rightly, after unsuccessfully trying to open Logos I purchased a church history bundle.

Can you please help me with this issue? Thank you for maintaining Logos, it is brilliant software which I thank God for. Right now it just seems to be moment fit for Ecclesiastes.

Kind regards,

Darren

87441.Logos Log Files.zip

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Comments

Jack Caviness

Please enable logging and post the resulting log files here. See the PC Logs link in my signature.

D Hindle

https://community.logos.com/discussion/comment/798709#Comment_798709

7382.Logos Log Files.zip

Dave Hooton

Sometimes I will get a Windows error message and other times I will not.

There is a major update to Windows 10 (for version 1511) that you should install --> go to Start > Settings >> Update & Security.

D Hindle

https://community.logos.com/discussion/comment/798714#Comment_798714

Thank you Dave! That fixed everything up.

greypilgrim

https://community.logos.com/discussion/comment/798714#Comment_798714

Dave, I am having the same problem but I have build 10586 so i am not sure 1511 will help me.

Jack Caviness

https://community.logos.com/discussion/comment/808263#Comment_808263

Dave, I am having the same problem but I have build 10586 so i am not sure 1511 will help me.

It would be best for you to start a new thread, describe your problem fully, and post logs (see the appropriate link in my signature)