Roku 1 (current generation) and Mobile Ed BI100 course
Well, we now have a Roku 1 hooked up to the TV through the composite cables. My account is linked, and the course is shown (BI100), but when I attempt to access it, it pauses for a moment, then returns to the Faithlife homepage on the Roku without playing the video.
I'm not sure if this is an issue with the Roku, or with the course on the Faithlife TV channel. All other avenues of access (Logos Desktop, Internet, etc,) work fine.
Any ideas?
Thanks.
Comments
-
bump
Any comments? Thinking on it?
Note: I'm bumping this kind of early because it has disappeared off the recent posts screen and I don't want it to become lost without a single response. [:)]
Thanks
0 -
Bump
Anyone?
Perhaps someone may have experienced this, or a similar issue that may point to a possible solution?
I'm reluctant to post in the general forum because it is specific to Faithlife TV and the Roku.
Thanks
0 -
What version of Roku software and what version of the Faithlife TV channel app do you have? The Roku 1's software shouldn't have even loaded the new app.
0 -
Dave Dunkin (Faithlife) said:
What version of Roku software and what version of the Faithlife TV channel app do you have? The Roku 1's software shouldn't have even loaded the new app.
Hi Dave;
Roku Player 2710X Roku 1
Software Version 7.0 build 9044
Faithlife TV Version 3.1 build 1
This is what we have. https://www.roku.com/products/roku-1
Thanks
EDIT: It took me a little while to get the information. I had to wrestle the tv from the kids. [:)]
0 -
We have to acquire hardware for testing. It may be a week or more before we can follow up.
0 -
Dave Dunkin (Faithlife) said:
We have to acquire hardware for testing. It may be a week or more before we can follow up.
Great. Thanks Dave;
I'm also hoping that someone that has this model will comment also. At this time, I'm not sure it it is Roku or Faithlife. [:)]
0 -
Any update? [|-)]
0 -
Steve said:
Any update?
Thanks for bringing this back up, Steve;
I haven't checked the Roku for a few weeks now, but I look forward to a solution. I'll check my Roku later today to see if a fix has been implemented.
0 -
Is that the only Mobile Ed course you own, Erwin?
I have several courses, and none of them are working anymore. I'm on the Roku 1 also. It used to work a couple of months ago when I tried it last, but now it doesn't work anymore. :-(
0 -
Tim Taylor said:
Is that the only Mobile Ed course you own, Erwin?
I have several courses, and none of them are working anymore. I'm on the Roku 1 also. It used to work a couple of months ago when I tried it last, but now it doesn't work anymore. :-(
Hi Tim;
Yes, this is the only true Mobile Ed course that I have. I have a couple of other courses that show up under the "Courses" section on the Logos Desktop home page, but they don't qualify as true mobile ed courses.
I remember when the Roku capability was announced, and I gathered from the posts that some were working. I really didn't look into it so much, because at the time, we only had a 1st generation original Roku.
Being your courses used to work on the Roku 1, that says to me that something has changed in Roku, or Faithlife is working with the code. Still no help for us trying to narrow down where the issue is originating.
BTW: Do you have the BI100 course, and did that work at one time?
0 -
Dave Dunkin (Faithlife) said:
We have to acquire hardware for testing. It may be a week or more before we can follow up.
Hi Dave;
Any news yet? Were you able to acquire the necessary hardware for testing?
0 -
Erwin Stull, Sr. said:
BTW: Do you have the BI100 course, and did that work at one time?
Yes, I do own BI100, and I specifically remember that course did work on Roku 1 when I originally tried it. So something has changed on their end it seems.
0 -
Tim Taylor said:Erwin Stull, Sr. said:
BTW: Do you have the BI100 course, and did that work at one time?
Yes, I do own BI100, and I specifically remember that course did work on Roku 1 when I originally tried it. So something has changed on their end it seems.
I'm looking forward to hearing what they find. Todd from Faithlife responded here https://community.logos.com/forums/p/114626/810913.aspx#810913 and asked asked a question. I made a response for you (based on your information given here) and gave him this link. I'm not sure what time zone you are in, Tim, so to prevent any possible delays, I answered.
0 -
Erwin Stull, Sr. said:
I made a response for you
Thanks Erwin. I hope they can get to the bottom of this.
0
