subscription download

Felipe Chamy
Felipe Chamy Member Posts: 92 ✭✭
edited November 2024 in English Forum

I didn't want to renew my subscription because I didn't want a ton of GB (7000+ resources) downloaded in my HD. But now that my subscription ended (and I now have again only 2000+ resources in my library) it started downloading an additional 10+GB of updates... 

How can that be?!

Comments

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,523

    I don't know, but is the a Logos Now question or Logos Cloud? I assume the later. If so, this thread may be move to that forum. 

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  • MJ. Smith
    MJ. Smith MVP Posts: 55,539

    Felipe Chamy said:

    How can that be?!

    Most likely it is a timing issue as the license cancellations work their way through the system. What is the approximate timing between non-renewal, removing the resources, and the new download? I would assume that there is a short "grace period" for last minute payments to make it through the processing. And I'd add a 24 hour processing beyond the grace period before I'd expect a non-renewal to start cutting off access. But that's based on computer system knowledge - nothing specific to Faithlife.

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