Crash

StephenL
StephenL Member Posts: 1 ✭✭
edited November 2024 in English Forum

Logos crashes every time I try to open Factbook.

1373.LogosLogs.stephenlegg.20160308-110845.zip

Comments

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,523

    Welcome! Sorry you are having troubles. [:s]

    I am not a full fledged techie. I do see that your logs indicate a crash... good job posting them! We will have to wait for a techie or a FL employee to chime in. [:s]

    macOS, iOS & iPadOS |Logs| Install
    Choose Truth Over Tribe | Become a Joyful Outsider!

  • Dave Hooton
    Dave Hooton MVP Posts: 36,133

    The crash occurs for the Factbook entry 'Jesus' in the Journals section. Try opening Factbook to another entry e.g. from Topic Guide or from Basic Search of Factbook.

    Dave
    ===

    Windows 11 & Android 13

  • Andrew Batishko
    Andrew Batishko Member, Community Manager, Logos Employee Posts: 5,483

    Stephen Legg said:

    Logos crashes every time I try to open Factbook.

    1373.LogosLogs.stephenlegg.20160308-110845.zip

    We spotted this crash yesterday, and we will be shipping a fix soon. I haven't tried it, but you might be able to work around the problem by entering the following command in the command bar: Open Factbook to Jesus

    If that works, then subsequent attempts to open the Factbook normally should work. If not, then you'll need to avoid Factbook until the fix is shipped.

    Andrew Batishko | Logos software developer

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