I am having the devil of a time getting my visual filters to populate in the drop down menu, and I think it has something to do with the duplicate BHS SESB v2 that I have in my account.
The issues began when I purchased the SESB package (a while ago), which was a great purchase. However, I already had the original languages package that included the BHS SESB (though not the LXX, Vulgate, etc). SO, now I have two sets of that version of the BHS and its apparatus. The obvious fix is to "hide" one resource. However, other resources will (indiscriminately, as far as I can tell) hyperlink to either BHS copy. For instance, I click on a verse link in the BHS apparatus, and then a window pops up that asks me to "unhide" the hidden BHS. Really annoying, but I can just manually search for that verse in my other BHS.
But the straw that breaks my back is that the visual filters are all wonky. Sometimes they appear for one of my copies, sometimes with the other, and sometimes the visual filter will simply switch it's association with one copy and go to the other. Again, this is as far as I can tell what is happening.
When I speak with customer support they assure me there is no way to delete a resource from my account (which hardly seems possible), but I the bottom line is that Logos is already pretty perschnickity about the UI and this may be the Accordance moment for me. Reaching out here is a last stitch effort.
I know I haven't given sufficient details here (btw, I've got a minimal cross grade version 6.10), but if anyone has an idea about this issue, then I would appreciate any feedback.
Peace and grace