Logos Indexer is Causing my Macbook Pro fan to run constantly at a high speed.

The Logos indexer is running at nearly 300%, I don't know how that's possible, of my RAM and is causing the fan to run very loudly on my Mac Book Pro. Any ideas? If I go into the Activity Monitor I can shut it off, but to run the indexer my fan constantly runs.

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Graham Criddle

Hi James - and welcome to the forums

Sorry to hear you are having problems.

There is currently a bug affecting some Mac users which results in repeated indexing. It is possible you are experiencing the same thing.

I believe Faithlife are hoping to ship a fix later today so it may be worth holding back from using Logos until that is available and you have installed it.

Although the bug, as I understand it, results in repeated reindexing and shouldn't affect how much of the system is used when indexing so it may be something else. Hopefully other Mac users - particularly those who have experienced this problem - will be able to comment further.

Graham

Levi Durfey

There's another thread here about this issue: https://community.logos.com/forums/t/123602.aspx

I read that it's a complex problem that won't be fixed in the 6.10 SR-1 release, but in the 6.10 SR-2 release.

See here https://community.logos.com/forums/p/123764/809156.aspx#809156

and here https://community.logos.com/forums/p/123926/809363.aspx#809363

Levi Durfey

https://community.logos.com/discussion/comment/809444#Comment_809444

It would be helpful for Faithlife if you post your logs...see my signature line for instructions on how to post logs for mac.

James Wright

https://community.logos.com/discussion/comment/809445#Comment_809445

Thank you. This began last night, thankfully I learned enough about how to shut down indexing, at least for now.

James Wright

https://community.logos.com/discussion/comment/809445#Comment_809445

How were you able to downgrade to 6.9?

Graham Criddle

https://community.logos.com/discussion/comment/809449#Comment_809449

How were you able to downgrade to 6.9?

Downgrading to 6.9 would require deleting all of your downloaded resources and downloading them again.

If at all possible I recommend waiting until a fix is available or another update from Faithlife

Levi Durfey

The Logos indexer is running at nearly 300%, I don't know how that's possible

It possible because you have a Quad-Core processor (4 cores). Each core can run to 100%, for a total of 400%.

How were you able to downgrade to 6.9?

Basically, you have to remove absolutely everything and reinstall (using the 6.9 SR-1 engine). I had a Time Machine backup of my resources, so I didn't have to redownload all my resources. See here for more information: https://wiki.logos.com/mac_troubleshooting#Want_to_downgrade_from_Beta_to_Stable

I am currently back on 6.10, but the reindexing hasn't bothered me possibly because I've kept "Use Internet" off (I suspect that any new resource update triggered a full reindex).

JT (alabama24)

https://community.logos.com/discussion/comment/809450#Comment_809450

If at all possible I recommend waiting until a fix is available or another update from Faithlife

I concur. The fix is anticipated today, but delays are possible

Angela Murashov

https://community.logos.com/discussion/comment/809459#Comment_809459

If at all possible I recommend waiting until a fix is available or another update from Faithlife

I concur. The fix is anticipated today, but delays are possible

This should be fixed in 6.10 SR-2. Please let us know if you are still having this issue after the update.

James Wright

https://community.logos.com/discussion/comment/809550#Comment_809550

I think that fixed it. I needed to reboot the computer first, but it got it.