Smart Tags Broken Again

The latest release broke Smart Tags on my system.

Neither my batch script nor the powershell script provided by others have worked to restore them.

The problem on the powershell appears to be that the target directory for Logoscom.exe has moved from the expected directory /Logos5/system to another directory: Logos5/Pending

Any help would be appreciated.

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BillS

I tried copying the Logoscom.exe file to the expected /System subdirectory. No joy. Still broken.

Andrew Batishko

It sounds to me like 6.11 never finished installing. The Pending folder is only a temporary location for files. They are moved from there to the System folder the first time you run the new version of the application. Note that 6.11 SR-1 has been released, so the next time you start the application you will likely get another update. Exit and restart the application. Once you verify in the application that the new version is running, then Smart Tags should be working again.

BillS

https://community.logos.com/discussion/comment/817288#Comment_817288

It sounds to me like 6.11 never finished installing. The Pending folder is only a temporary location for files. They are moved from there to the System folder the first time you run the new version of the application. Note that 6.11 SR-1 has been released, so the next time you start the application you will likely get another update. Exit and restart the application. Once you verify in the application that the new version is running, then Smart Tags should be working again.

I did restart. Did it again. No joy.

BillS

https://community.logos.com/discussion/comment/817323#Comment_817323

I did restart. Did it again. No joy.

So... before I did any more debugging, I tried restarting the laptop. Everything's working again. Go figure...Thanks for the responses...

Andrew Batishko

https://community.logos.com/discussion/comment/817326#Comment_817326

I did restart. Did it again. No joy.

So... before I did any more debugging, I tried restarting the laptop. Everything's working again. Go figure...Thanks for the responses...

Glad you got it working!