Bible stops working
Comments
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Hi Samuel:
Welcome the the forums.
When you post a bug report, you will be more successful if you follow the guidelines found in this post:
https://community.logos.com/forums/t/118701.aspx
The main pieces of information you will need to provide are:
- Include the exact vendor, make and model number of your device.
- Include any recent changes concerning your device - did something change (an OS upgrade), etc.
- Include the exact Android version you are using on your particular device.- Please include the steps you took to reproduce the issue, [such as the name of the bible, the passage you were highlighting, etc.]
The Faithlife staff or a fellow forum user might be able to use the same, or similar, device to duplicate your problem, which will be the first step in solving it.
macOS (Logos Pro - Beta) | Android 13 (Logos Stable)
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Thank you for your time, here's my info,
NEC Lavie, model number PC-TS708T1W
Android version 5.0.1
Bible version 5.2.1
Holman Christian Standard Bible
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Please tap "Report a Problem" under the help menu to send us your application logs.
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Sorry can't find help menu, but Report a problem appears and addressed to Google,
I tried Kindle fire and it works fine.
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Sorry can't find help menu, but Report a problem appears and addressed to Google,
I tried Kindle fire and it works fine.
This screencast shows where the Help menu and Report a Problem links are located: https://monosnap.com/file/9LkRinaIFS2oKlhxCIEiRRwYKDifz1
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