Hi Samuel:
Welcome the the forums.
When you post a bug report, you will be more successful if you follow the guidelines found in this post:
https://community.logos.com/forums/t/118701.aspx
The main pieces of information you will need to provide are:
- Include the exact vendor, make and model number of your device.- Include any recent changes concerning your device - did something change (an OS upgrade), etc.- Include the exact Android version you are using on your particular device.
- Please include the steps you took to reproduce the issue, [such as the name of the bible, the passage you were highlighting, etc.]
The Faithlife staff or a fellow forum user might be able to use the same, or similar, device to duplicate your problem, which will be the first step in solving it.
Thank you for your time, here's my info,
NEC Lavie, model number PC-TS708T1W
Android version 5.0.1
Bible version 5.2.1
Holman Christian Standard Bible
Please tap "Report a Problem" under the help menu to send us your application logs.
Sorry can't find help menu, but Report a problem appears and addressed to Google,
I tried Kindle fire and it works fine.
Sorry can't find help menu, but Report a problem appears and addressed to Google, I tried Kindle fire and it works fine.
This screencast shows where the Help menu and Report a Problem links are located: https://monosnap.com/file/9LkRinaIFS2oKlhxCIEiRRwYKDifz1
