Problem with default bible (on Bible App) since outage of 4/23/2017

Please see this post for history. The issue has returned since the maintenance anomalies/updates that occurred on 4/23/2016.

https://community.logos.com/forums/p/104529/744725.aspx#744725

The only change is that I am now running 5.2.1 (Build 502010120) for mobile and 6.12 Beta 1 for desktop.

Thanks

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Erwin Stull, Sr.

This is still an issue, however, it seems as though I have found a very painful workaround that appears to have corrected the problem for the time being.

What I have done is this,

Opened Logos on the 2 desktops that I have.
Opened the Bible App on my 2 mobile devices.
Logged into Biblia.com.
Logged into App.logos.com.
Set the default bible to KJV1900 on Biblia.com.
Opened the KJV1900 to a verse on app.logos.com.
Changed the default Bible on the mobile devices.
Waited about 5 minutes.
Checked the prioritization on the Logos desktop (both machines) and deleted the duplicate entries of KJV1900.
Waited about 5 minutes.
Checked the default bible on the mobile devices to ensure that it is set to KJV1900.
Opened a verse on the mobile app.
Waited about 10 minutes.
Checked for duplicate entries on the desktop (there were none).
Closed down the mobile app and waited about 3 minutes.
Opened the mobile app again to check if the default bible changed from KJV1900 to Szent (it did not).
Closed the mobile app.
Waited about 3 minutes.
Checked the desktop for duplicate entries (there were none).
Checked Biblia.com to see if it had changed from KJV1900 to Luther Bible (it did not).
Closed down Biblia.com.
Logged out of app.logos.com.
Waited some more time.
Closed Logos desktop on both machine.
Waited about 5 minutes.
Opened the mobile app and checked if the default bible changed from KJV1900 to Szent (it did not).
Opened a verse on the mobile app and it did open to the correct bible (KJV1900).

This seem like it is some kind of sync issue, and it affects my entire Logos environment (Desktop, Mobile, and Web).

Erwin Stull, Sr.

https://community.logos.com/discussion/comment/819003#Comment_819003

Also, Is there a way that I can copy this thread to the Logos 6 Desktop, Web Apps, and General forums without recreating the entire post?

MJ. Smith

https://community.logos.com/discussion/comment/819004#Comment_819004

No there isn't and we generally discourage cross-posting as it is easier to keep track of the trouble shooting in a single thread.

Erwin Stull, Sr.

https://community.logos.com/discussion/comment/819024#Comment_819024

No there isn't and we generally discourage cross-posting as it is easier to keep track of the trouble shooting in a single thread.

That question was in a moment of panic and desperation, MJ. Thanks

More appropriately, should and can this thread be moved to "General"? The issue affects multiple platforms, and I'm unsure of where the best place for it is. As you can see, I found a workaround which is working for the time being, however, this is still an issues as it re-occurs from time to time. I ran into this problem in the past, and I don't know how it was fixed or the root cause of it. I rarely use the web apps (Biblia and Apps.logos.com), but I extensively use the desktop at home and the mobile apps at church, bible study, and on the go, so it becomes a big problem when I enter a reference and the Szent translation (which I can't read) returns.

Kevin Byford (Faithlife)

https://community.logos.com/discussion/comment/819105#Comment_819105

I extensively use the desktop at home and the mobile apps at church, bible study, and on the go, so it becomes a big problem when I enter a reference and the Szent translation (which I can't read) returns.

Have you considered hiding the Szent translation in the Desktop app? Resources that are hidden on Desktop are also hidden on Mobile.

Erwin Stull, Sr.

https://community.logos.com/discussion/comment/819358#Comment_819358

I extensively use the desktop at home and the mobile apps at church, bible study, and on the go, so it becomes a big problem when I enter a reference and the Szent translation (which I can't read) returns.

Have you considered hiding the Szent translation in the Desktop app? Resources that are hidden on Desktop are also hidden on Mobile.

Hi Kevin;

I don't own the Szent Biblia, thus it will not show up in my desktop library (I think it is include with one of the mobile apps), however, I have found a crazy painful workaround which has corrected the problem for now. The issue reoccurs from time to time, which leads me to believe that it is some type of sync issue that affects the desktop, mobile, and web platform.