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Launching a saved layout crashes Logos

Simon Mitchell

After recent software update to 6.11SR2, launching saved layouts results in an unrecoverable crash in Logos. In an attempt to remedy this I dropped all my indexes and rebuilt them however this has not solved the problem. Suggestions welcome. Thanks.

7450.Logos Log Files.zip

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Dave Hooton

There is no evidence of any crash in the logs and any errors after loading a layout are similar to what I get. So I suggest you logon to a blank layout (start with CTRL key held) and rebuild one of the layouts.

Simon Mitchell

https://community.logos.com/discussion/comment/820348#Comment_820348

Thanks Dave. I opened with a blank layout and tried running the Passage Guide on some current verses. Logos crashed with the message "Logos Bible Software has stopped working". Shall I rebuild the indexes again do you think?

Simon Mitchell

https://community.logos.com/discussion/comment/820348#Comment_820348

I think I have a problem with SQLite - another application I uninstalled uses this and I may have inadvertently deleted a shared file. I'm going to try a repair install on Logos.

Dave Hooton

https://community.logos.com/discussion/comment/820766#Comment_820766

Shall I rebuild the indexes again do you think?

No. If the repair doesn't work upload logs as before after crashing in Passage Guide (from a blank layout).

Simon Mitchell

https://community.logos.com/discussion/comment/820796#Comment_820796

Dave, I reinstalled Logos. Rebuilt all indexes and still get a crash when running the passage guide from a blank layout. See log file. Thanks.

64241.Logos.log

Simon Mitchell

https://community.logos.com/discussion/comment/820796#Comment_820796

Looks like I still have an SQLite issue...

0268.Logos.log 8508.LogosError.log

Dave Hooton

https://community.logos.com/discussion/comment/821628#Comment_821628

Looks like I still have an SQLite issue...

Yes, but you have a "fast" crash with Passage Guide so we need to see data from the Windows Event Viewer.

Simon Mitchell

https://community.logos.com/discussion/comment/821630#Comment_821630

Dave, here is a new set of log files, including two events from the WEV. Thanks for your time on this. Simon.

8270.Logos Log Files.zip

Simon Mitchell

https://community.logos.com/discussion/comment/821630#Comment_821630

Dave, I ended up rebuilding my PC with a clean install of Windows 10. So far so good. No issues at all with Logos saved layouts. Thanks again for your time and helpful advice. Simon.

Dave Hooton

https://community.logos.com/discussion/comment/825794#Comment_825794

Thanks for the good News!