BUG: Before and After Biblical Sites Interactives

I am researching the Temple Artemis; and it shows up in the Topic Guide under "interactives' along with several other relevant interactive. However, when i click on it and it opens the interactive window - Temple Artemis is not there. I can't seem to access it in any way even though it shows up in many searches. thoughts?

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Keep Smiling 4 Jesus :)

What version of Logos 6 or Verbum 6 ? Operating System ?

Have Logos Now or Verbum Now subscription ? Before & After: Biblical Sites was a new 6.4 feature for Now subscribers

What is the Interactive Support information ?

INTERACTIVE:BEFORE-AND-AFTER 

2016-03-30T20:20:42Z

 BEFORE-AND-AFTER.lbshtm

Using Logos 6.11 SR-2 on Windows 7 was unable to replicate:

Noticed Interactive has different rendering compared to Faithlife Study Bible Infographics:

Keep Smiling [:)]

Graham Criddle

I am researching the Temple Artemis; and it shows up in the Topic Guide under "interactives' along with several other relevant interactive. However, when i click on it and it opens the interactive window - Temple Artemis is not there

Strange - when I click it I get the temple.

What exactly do you get that is different? Can you post a screenshot?

amenbrothah47

I am using Logos Bible Software 6.11 SR-2 6.11.0.0041 On a Mac.

I appreciate that you all can see it...but wish I could as well! LOL.

amenbrothah47

https://community.logos.com/discussion/comment/822118#Comment_822118

Here is the screen shot. You can see the temple is shown in the left panel...but when i click it...you can see it is not present in the right side. It only shows the other interactive.

screen shot

5141.screen.tiff

Graham Criddle

https://community.logos.com/discussion/comment/822120#Comment_822120

Looking at your screenshot you seem to be missing vol 2 of the Interactive - see https://community.logos.com/forums/t/106871.aspx?PageIndex=1 for some context on this.

Can you check version details for the Interactive as per KS4J' request above?

amenbrothah47

https://community.logos.com/discussion/comment/822121#Comment_822121

I'm not quite sure how to check the version details. Upon reading the forum link - if i understand correctly - even though i have upgraded to Logos 6, i don't have access to certain features because I don't have a subscription to Logos Now? Is that correct?

amenbrothah47

https://community.logos.com/discussion/comment/822121#Comment_822121

Is this it?

INTERACTIVE:BEFORE-AND-AFTER
2016-03-30T20:20:42Z
BEFORE-AND-AFTER.lbshtm

Graham Criddle

https://community.logos.com/discussion/comment/822122#Comment_822122

I'm not quite sure how to check the version details. Upon reading the forum link - if i understand correctly - even though i have upgraded to Logos 6, i don't have access to certain features because I don't have a subscription to Logos Now? Is that correct?

Yes, if you don't have a Logos Now subscription these features, and others, will not be available to you

Keep Smiling 4 Jesus :)

https://community.logos.com/discussion/comment/822122#Comment_822122

if i understand correctly - even though i have upgraded to Logos 6, i don't have access to certain features because I don't have a subscription to Logos Now? Is that correct?

Yes. Thread => What is Logos Now? has list of Now subscription items, which includes month long access to special resources.

Is this it?

INTERACTIVE:BEFORE-AND-AFTER
2016-03-30T20:20:42Z
BEFORE-AND-AFTER.lbshtm

Yes, which matches.

Keep Smiling [:)]

amenbrothah47

https://community.logos.com/discussion/comment/822125#Comment_822125

Hmm...somehow I must have missed the info for Logos Now.

It's weird i can see the Temple in my search results though.

Andrew Batishko

https://community.logos.com/discussion/comment/822127#Comment_822127

It's a bug that the search result is showing up for you. I've created a case to get this fixed.

Keep Smiling 4 Jesus :)

https://community.logos.com/discussion/comment/822119#Comment_822119

I am using Logos Bible Software 6.11 SR-2 6.11.0.0041 On a Mac.

Logos Now using 6.12 Beta 4 on OS X 10.10.5 shows Interactive:

FYI: screen image from 27" iMac Retina Display with image scaled to 3200 x 1800

Keep Smiling [:)]