Gifting books?
Is there any way to buy Logos books for someone else? Gift them? Or have non-Logos users purchase books for me as gifts?
"The whole modern world has divided itself into Conservatives and Progressives. The business of Progressives is to go on making mistakes. The business of Conservatives is to prevent mistakes from being corrected."- G.K. Chesterton
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Call Logos with users account info (username).
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
It's very easy. Call FL and they'll walk you through it.
After you gift to someone an icon will show up on your order history as below.
mm
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What you can't do is buy an online 'Faithlife Credit Giftcard' for someone else, which people have been asking to be able to do for ages.
“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara
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Milkman said:
It's very easy. Call FL and they'll walk you through it.
After you gift to someone an icon will show up on your order history as below.
mm
SineNomine said:What you can't do is buy an online 'Faithlife Credit Giftcard' for someone else, which people have been asking to be able to do for ages.
Yes this needs to be an option to do online. Calling up is only works for those calling from a local number, no good if you are calling international number.
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e-mailing or IM'ing will work as well, I'm sure
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SineNomine said:
What you can't do is buy an online 'Faithlife Credit Giftcard' for someone else, which people have been asking to be able to do for ages.
This is available from many online services - and I'm sure my family and friends would take advantage of it - at least I hope they would when it comes to gifts for me [;)] They are not going to make international calls - and they are not likely to IM / email to Logos - but purchasing online gift cards is very common to them.
Pastor Glenn Crouch
St Paul's Lutheran Church
Kalgoorlie-Boulder, Western Australia0 -
I'd love for people to be able to buy gift cards online. If someone is asking what birthday/Christmas gifts to get me, I don't want to request something that would make them have to phone a company in another country, give them my username and then their credit card details - it's too much work. I don't feel comfortable doing that myself, so I can't ask it of others.
I won employee of the month last week and HR gave me £250 (roughly $360) worth of vouchers/giftcards for the shop of my choice, and my first choice would have been Logos, but sadly it's not possible.
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Hi Ben!
There are two great ways for you to purchase resources to a friend:
1) You can “gift” the resource to your friend.
2) You can add credit to your friends account so that they can purchase the items they have been wanting.
Both of these can be done by one of our Sales Representatives. Feel free to give us a call at 888-875-9491.
Daniel Bagley – Faithlife Sales Manager
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Totally agree with you James. Calling is not a solution for internatiomal customers.
Congtatulations on the work award.
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I live the the U.S., and while calling is an option, it's not an option I'm willing to do, unless maybe the the person specifically asks for it (unlikely). Same thing with IM/email.
Doesn't even have to a be a physical card sent, an online gift card is be more than enough.
I'm sure Faithlife would make extra income... but then maybe not, people might not buy hoping that come bday, Christmas or some other important date for them they will get gift cards and generally only spend then, instead of throughout the year.
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I also live in the US and a gift card to Logos would be an excellent birthday and Father's Day present (both of which are coming up). Unfortunately, I know my wife isn't going to call.
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Daniel Bagley said:
Hi Ben!
There are two great ways for you to purchase resources to a friend:
1) You can “gift” the resource to your friend.
2) You can add credit to your friends account so that they can purchase the items they have been wanting.
Both of these can be done by one of our Sales Representatives. Feel free to give us a call at 888-875-9491.
Daniel Bagley – Faithlife Sales Manager
Please make available the ability to give a gift card or purchase resources for someone's account via the internet (without having to call). This would be a huge help and generate more sales. It should not be too difficult to do.
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Mark said:
It should not be too difficult to do.
Well, you would think. However, FL said at one time that it was being worked on... but that was years ago. If it were "easy," it would have been finished before now.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
Several times now, to my dismay, my wife has said, "I wanted to get you a Logos book, but couldn't figure out how." She won't be calling to make it happen.
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JT (alabama24) said:Mark said:
It should not be too difficult to do.
Well, you would think. However, FL said at one time that it was being worked on... but that was years ago. If it were "easy," it would have been finished before now.
Not necessarily. They may have put the project on the back burner, thinking it was not important. As you mentioned, it was years ago. I am revising the thread. I am in Poland at the moment, wanting to gift Logos Fundamentals to two believers in the country. No way to do it easily. Call HQ? Cant do that while in Europe. Call when I am home? What information am I going to need? We no longer live in a calling society. We have wish lists...why cannot we purchase a gift card to give to someone? I have a difficult time believing this is not easy to find a way to do this.
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Mark said:
We no longer live in a calling society. We have wish lists...why cannot we purchase a gift card to give to someone? I have a difficult time believing this is not easy to find a way to do this.
[Y][Y][Y][Y]
Pastor Glenn Crouch
St Paul's Lutheran Church
Kalgoorlie-Boulder, Western Australia0 -
It is possible to make a free Skype call to a toll free number in the USA. I have done that a number of times overseas. The 888 number is toll-free.
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Yes, I can call on skype or wait until I am back home. I can call and spend 5-10 minutes, maybe more on the phone...but I will not...and Logos will lose two sales. I understand I can call. But I will not. it is slow, wasting my time...needs to be done during business hours...
What is wrong with an online option?
Wayne said:It is possible to make a free Skype call to a toll free number in the USA. I have done that a number of times overseas. The 888 number is toll-free.
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Mark said:
Not necessarily. They may have put the project on the back burner, thinking it was not important. As you mentioned, it was years ago. I am revising the thread. I am in Poland at the moment, wanting to gift Logos Fundamentals to two believers in the country. No way to do it easily. Call HQ? Cant do that while in Europe. Call when I am home? What information am I going to need? We no longer live in a calling society. We have wish lists...why cannot we purchase a gift card to give to someone? I have a difficult time believing this is not easy to find a way to do this.
The easiest way to do this is to create an account with there details (email etc.) pay on your card for the base package and then delete your card details. I've done that before, by far the easiest way.
Carpe verbum.
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In most ways, Logos Bible Software (Faithlife) is on the cutting edge. In some ways, Logos Bible Software is just dumb in the way they do business.
Not having gift cards easily available for purchase is one of the latter categories. How hard can it be?
"In all cases, the Church is to be judged by the Scripture, not the Scripture by the Church," John Wesley0 -
LMAM said:
The easiest way to do this is to create an account with there details (email etc.) pay on your card for the base package and then delete your card details. I've done that before, by far the easiest way.
No longer in Europe so I cannot do this, but I wondered if this would work or if the credit card company might call it suspicious. If I understand you, I could (with their permission) actually go onto their account (they have an account...the free basic) and use my credit card to make the purchase. If a solution is not found, I will probably try this a few months from now when I am back in Europe.
I am sorry, but it is pathetic that the only way to gift is to make a phone call.
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Mark said:
... but it is pathetic that the only way to gift is to make a phone call.
Faithlife contact => https://www.logos.com/contact includes email for Customer Service and Sales.
Thankful for a gracious email exchange with Faithlife about a library gift for a friend [:D]
Keep Smiling [:)]
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Faithlife contact => https://www.logos.com/contact includes email for Customer Service and Sales.
Thankful for a gracious email exchange with Faithlife about a library gift for a friend
Thanks for this information. It is better than a phone call. Perhaps I will give it a try.
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Just an idea for Logos developers to consider: an ability to save books to an online “gift list” (separate from saved for later or our personal wish lists) that could be shared with friends, family, church members, etc. via a private link.
When someone purchases from this list as a gift, it could then tag the resource with the name of the gift-giver and a small personalized message. These fields could remain as a saved tag with the resource and viewable on the information page about the resource unless the book is later transferred to someone else. This way, years later, when citing or looking at the digital resource, the user remembers who gifted it similar to writing a personal note in the insert of a regular print book.
- John
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Mike Childs said:
Not having gift cards easily available for purchase is one of the latter categories. How hard can it be?
https://www.logos.com/product/185223/logos-digital-gift-card
“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara
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Most of my friends and family like to know what they’re buying (eg. A commentary, or a series, or a course, etc). Gift cards seem impersonal to them.
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