Bug - Clippings Are Lost When Using iPad or iPhone

I use Mac, iPhone and iPad Apps.

I created Clippings entitled, "Prayer-Clippings for Series." The majority of the research was done from my laptop. I added some clippings last night from iPad App. When I began working this morning the 'clippings' appeared on my laptop. I watched them disappear as it synced. The only clippings left were the ones created last night from my iPad.

I can still see them from my iPhone (I have put my phone in airplane mode in an attempt to prevent it from syncing.) However, I can't save/export the clippings.

The same problem has occurred from the web browser. All previous research is missing.

Is there a known problem with losing clippings/documents when using/syncing different iOS devices?

Jimmy

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Graham Criddle

Hi Jimmy - and welcome to the forums

Sorry to hear you are having problems.

I created Clippings entitled, "Prayer-Clippings for Series." The majority of the research was done from my laptop. I added some clippings last night from iPad App. When I began working this morning the 'clippings' appeared on my laptop. I watched them disappear as it synced. The only clippings left were the ones created last night from my iPad.

Just so I understand - the iPad-created clippings did appear on your desktop and then the ones you had created on the desktop disappeared. Is that correct?

I can still see them from my iPhone (I have put my phone in airplane mode in an attempt to prevent it from syncing.) However, I can't save/export the clippings.

What are still on the iPhone? The clippings from the desktop or the ones from the iPad (or both)?

The same problem has occurred from the web browser

What do you mean by this? Which web browser and doing what?

Is there a known problem with losing clippings/documents when using/syncing different iOS devices?

I'm not aware of one - although there was a sync issue between Mac desktop platforms reported earlier - https://community.logos.com/forums/t/126508.aspx

What do you see if you try and view the Clippings document at documents.logos.com ?

Graham

JT (alabama24)

https://community.logos.com/discussion/comment/823354#Comment_823354

Is there a known problem with losing clippings/documents when using/syncing different iOS devices?

I'm not aware of one - although there was a sync issue between Mac desktop platforms reported earlier

There have been quite a few people complaining about clippings not syncing. These posts have been in the iOS and L6 forums. At least five in the past couple weeks. It could be coincidence... I have no idea if this is related to the present issue or not.