Logos 6 not opening

2086.Logos Log Files.zip

Over the past few days Logos 6 has taken a long time to "start up" (showing the blue logo) or to synchronize before opening. Occasionally is stays open long enough for me to work on something for a couple of minutes before giving a general error message and closing; usually is goes to the error message immediately and closes.

I'm running on Windows 10 - with Logos loaded on an external memory card.

Thanks in advance for any help you can give.

Mike

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Graham Criddle

Hi Mike - and welcome to the forums

What sort of computer are you using (desktop, laptop, tablet, other)? and what external memory card do you have?

Graham

Dr. Mike Ivey

https://community.logos.com/discussion/comment/831265#Comment_831265

Here are a couple of screen shots that will answer your questions better than I can - I think. Basically, a Samsung tablet with a keyboard. 100 gigabyte usb card.

Thanks for your time!

JT (alabama24)

https://community.logos.com/discussion/comment/831270#Comment_831270

Two things:

Your free space is critically low.
Using a USB Flash drive is strongly discouraged.

Either one of those could cause severe performance issues.

Bradley Grainger (Logos)

https://community.logos.com/discussion/comment/831278#Comment_831278

We don't support running Logos from an external drive or SD card; they tend to cause lots of stability and performance problems.

That said...

It appears that "e:\Logos\Data\yv4ng5p5.r03\LibraryCatalog\catalog.db" is corrupt and isn't being automatically recovered by the application. Try deleting it and restarting.
You're running an out-of-date copy of Logos; install Logos 6.12 from https://www.logos.com/install

Dr. Mike Ivey

Thanks for all the input... there were corrupt files but also a registry problem that was preventing removal/repair of logos files. 2nd level tech support took me through a microsoft debugging of the problem. I appreciate all the help.