Crashing after buying resource

Hi Tech Support,

Logos had been running just fine until I bought the resource "Master Journal Bundle 2.1" Now Logos cannot start, even if I try working off-line.

Thanks,

Gabe

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Lee

Hi there. You're not exactly new to these forums, so you might be aware that we're all users here. Logos employees do monitor what's going on, but this is not an official technical support portal.

I've taken a look at your log files. There seems to be an issue with reaching specific Logos servers. At this point, I'd suggest you try restarting your computer (and any other network devices like wireless modem) to see if that problem goes away.

Gabe Orea

https://community.logos.com/discussion/comment/832131#Comment_832131

Thanks Lee,

I restarted everything and my internet connection seems to be fine, but the crash persists. First time experiencing this problem with Logos in years.

Blessings,

Lee

https://community.logos.com/discussion/comment/832133#Comment_832133

It still looks like a network error. If there's no urgency, I'd retry in the morning.

If the problem remains, call Tech Support at 800-875-6467 to arrange for a techie to get on your computer and look at your configuration.

Bradley Grainger (Logos)

There's no crash information recorded in the logs, so I can't tell why Logos is crashing. You'll need to contact Tech Support and have them collect a crash dump from your computer.