I just started installing logos 6 on to my laptop and while it was running fine initially it now either won't open or if it does it crashes immediately. 16032.LogosError.log
Please enable and post logs, per the instructions in my signature line.
567821.Logos Log Files.zip
Thanks Andrew. I can diagnose <some> errors, but this is beyond my ability to diagnose. Sometimes the techies ask windows users for something called (Windows Event Viewer???).
While we wait for a techie to come along, have you tried loading to a blank layout? Press and hold the control key immediately upon startup.
Yes I have tried that but it still crashes. Thank you for trying to help. Funny thing is this is a brand new laptop so I figured install would be a breeze!
Should be a breeze - but first ensure you have all Windows updates (go to Settings >> Update & Security). If problem persists contact Tech Support for assistance as it is likely a Windows-related problem.
I deleted logos and reinstalled and it works flawlessly now! Not sure what went wrong the first time but glad it is working now!
I uninstalled and reinstalled logos last night and now it works flawlessly! Not sure what went wrong the first time but glad it is now working. Thank you all for your help and suggestions.
Available Now
Build your biblical library with a new trusted commentary or resource every month. Yours to keep forever.
