Mobile Ed audio hangs if there is no good network data connection

I was driving today and listening to a mobile ed audio track on my iPhone.

When it reached the end of a segment - and if there was poor network coverage at that time - it would hang for a while (I think until it got a good network connection again)

This sometimes resulted in me driving for miles without the audio playing.

I assume this is trying to sync position at the end of each segment.

Would it be possible to change the behaviour so that it continues to play even if it can't get a network connection?

All the segments were downloaded to my device.

Thanks, Graham

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Comments

Alejandro A Aguilar

What I would suggest is to download the lesson's that you think you may be able to hear on your next drive ahead of time. That is what I do. All media on desktop application and mobile devices stream media content. You have to actually download the media if you want the ability to have it either offline or in your case poor connection situations.

I usually have the next 5 lessons downloaded on my iPad/iPhone just in case. I'll delete them later.

Hope this helps.

Graham Criddle

Hi Alejandro - and welcome to the forums

You have to actually download the media if you want the ability to have it either offline or in your case poor connection situations.

Thanks for your reply - and I have downloaded all of the media to my device.

The problem is that the application still seems to require to communicate with Logos servers when starting a new segment and this introduces the delays I am referring to.

Graham

Kevin Byford (Faithlife)

The problem is that the application still seems to require to communicate with Logos servers when starting a new segment and this introduces the delays I am referring to.

This shouldn't be an issue if your phone is set to airplane mode. There is already a feature request case for adding a way to turn off the network in-app while leaving the phone connected.