Home Page Crashes Application

Open the software. Click on the homepage, program crashes. This is something that has just started happening. Using Beta 12. I have rebooted and still the same result, even with a blank layout.1184.Logos4Crash.txt

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Kevin Becker

The error message in the crash report indicates that your index is corrupt. Delete the contents of this folder: C:\Users\<UserName>\AppData\Local\Logos4\Data\<random>\LibraryIndex (Vista/Win7) and then start Logos to build a new index (the AppData folder is hidden so you will need to enable hidden files and folders in your folder options to navigate to it).

Lynden O. Williams

https://community.logos.com/discussion/comment/101228#Comment_101228

Thanks Kevin. Will do and report back.

Markus Schiller

https://community.logos.com/discussion/comment/101250#Comment_101250

Same problem here since this morning. Log appended.

Markus

1777.Logos4Crash.txt

Lynden O. Williams

https://community.logos.com/discussion/comment/101228#Comment_101228

The error message in the crash report indicates that your index is corrupt. Delete the contents of this folder: C:\Users\<UserName>\AppData\Local\Logos4\Data\<random>\LibraryIndex (Vista/Win7) and then start Logos to build a new index (the AppData folder is hidden so you will need to enable hidden files and folders in your folder options to navigate to it).

Problem resolved. Thanks a lot. I was about to call in the Marines. [:D]

Melissa Snyder

https://community.logos.com/discussion/comment/101293#Comment_101293

Same problem here since this morning. Log appended.

Markus

You'll need to do the same thing as Lynden to rebuild the index.