Hi David
Sorry but we can't access your logs with that link
Please upload in a reply to this thread using the paperclip icon
Graham
5025.LogosLogs.David1.20160911-081152.zip
Thanks
This does show a problem:
2016-09-10 21:42:29 Davids-MBP Logos[617] <Warning>: System.ArgumentException: LayoutRenderer cannot be found: 'level' at NLog.Config.Factory`2[TBaseType,TAttributeType].CreateInstance (System.String name) <0x1191589b0 + 0x000f4> in <filename unknown>:0 at NLog.Layouts.LayoutParser.ParseLayoutRenderer (NLog.Config.ConfigurationItemFactory configurationItemFactory, NLog.Internal.SimpleStringReader sr) <0x118fcd680 + 0x000c9> in <filename unknown>:0 at NLog.Layouts.LayoutParser.CompileLayout (NLog.Config.ConfigurationItemFactory configurationItemFactory, NLog.Internal.SimpleStringReader sr, Boolean isNested, System.String& text) <0x119159630 + 0x00239> in <filename unknown>:0 at NLog.Layouts.SimpleLayout.set_Text (System.String value) <0x1191594f0 + 0x00075> in <filename unknown>:0 at NLog.Layouts.SimpleLayout..ctor (System.String txt, NLog.Config.ConfigurationItemFactory configurationItemFactory) <0x119159460 + 0x0005c> in <filename unknown>:0 at NLog.Layouts.Layout.FromString (System.String layoutText, NLog.Config.ConfigurationItemFactory configurationItemFactory) <0x119159400 + 0x00046> in <filename unknown>:0 at NLog.Layouts.Layout.FromString (System.String layoutText) <0x1191593c0 + 0x00021> in <filename unknown>:0 at NLog.Layouts.Layout.op_Implicit (System.String text) <0x119159390 + 0x00014> in <filename unknown>:0 at NLog.Targets.TargetWithLayout..ctor () <0x1191592e0 + 0x0007a> in <filename unknown>:0 at Logos.Raygun.RecentMessagesNLogTarget..ctor () [0x00000] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/ClientReporting/src/Logos.Raygun/RecentMessagesNLogTarget.cs:19 at LDLS4.Indexer.Logos4ApplicationUtility.CreateErrorReporter (Libronix.DigitalLibrary.User user, System.String applicationName, System.String apiKey, System.Func`1 isOnline, System.Func`1 getApplicationFamily) [0x00012] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4.Indexer/Logos4ApplicationUtility.cs:336 at LDLS4.OurApp.RegisterRaygunErrorReporter (Libronix.DigitalLibrary.User user, System.Func`1 isOnline, System.Func`1 getApplicationFamily) [0x0000a] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/OurApp.Shared.cs:695 at LDLS4.OurApp.AddUnhandledExceptionHandler () [0x00006] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/OurApp.Shared.cs:649 at LDLS4.OurApp.Initialize () [0x00140] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/Macintosh/OurApp.cs:101 at Bootstrap.OurAppHelpers.Initialize (LDLS4.OurApp self) <0x1186facb0 + 0x0001b> in <filename unknown>:0 at (wrapper native-to-managed) Bootstrap.OurAppHelpers:Initialize (LDLS4.OurApp,System.Exception&)2016-09-10 21:42:29 Davids-MBP Logos[617] <Warning>: ( 0 CoreFoundation 0x00007fff96b1f4f2 __exceptionPreprocess + 178 1 libobjc.A.dylib 0x00007fff9f9f2f7e objc_exception_throw + 48 2 libLogosWrappers.dylib 0x0000000109b34c7f -[OurApp ReportApplicationNotIdle] + 0 3 ApplicationBundle 0x0000000105c68974 -[OurAppController showMainApplicationWindow] + 356 4 Foundation 0x00007fff925f7b4e __NSFireDelayedPerform + 377 5 CoreFoundation 0x00007fff96a9cb94 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20 6 CoreFoundation 0x00007fff96a9c823 __CFRunLoopDoTimer + 1075 7 CoreFoundation 0x00007fff96a9c37a __CFRunLoopDoTimers + 298 8 CoreFoundation 0x00007fff96a93871 __CFRunLoopRun + 1841 9 CoreFoundation 0x00007fff96a92ed8 CFRunLoopRunSpecific + 296 10 HIToolbox 0x00007fff9ba06935 RunCurrentEventLoopInMode + 235 11 HIToolbox 0x00007fff9ba0676f ReceiveNextEventCommon + 432 12 HIToolbox 0x00007fff9ba065af _BlockUntilNextEventMatchingListInModeWithFilter + 71 13 AppKit 0x00007fff9c959df6 _DPSNextEvent + 1067 14 AppKit 0x00007fff9c959226 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454 15 AppKit 0x00007fff9c94dd80 -[NSApplication run] + 682 16 Logos 0x00000001029811ad DesktopApplicationMain + 948 17 Logos 0x0000000102981239 main + 9 18 libdyld.dylib 0x00007fff95de25ad start + 1
but doesn't include the Logos log files - as Logos logging isn't enabled
Please enable and post Logos logs after a failed startup attempt - details at https://www.logos.com/support/mac/report-problem
6403.LogosLogs.David1.20160911-081152.zip
I have tried again, but probably the same result, because it says I should restart Logos, but I can't restart it at all, just icon appears and that's it.
David
Sorry, probably it was the same as previous, here is another one.
2605.LogosLogs.David1.20160911-101830.zip
That's the file we wanted but it doesn't show much more than the earlier one!
On Windows I would recommend either trying to "repair" the app or reinstalling it.
But it would be good to see what another Mac user would suggest.
Clicking on the Logos 6 application nothing happens, the only thing is that finder shows logos (Upper left corner) and if I click on it everything appears with word Untitled.
Try two things:
I have tried almost everything, but still no success.
I have the exact same problem and uninstalling and reinstalling doesn't work.
Did both of you try opening it up from the applications folder?
Yep. That's not the problem. The entire application fails to open no matter where you try to launch it from.
Please create a new thread, explain the issue clearly, providing appropriate details and post logs. See my signature line.
