Bug: App will not open

HJ. van der Wal
HJ. van der Wal Member Posts: 1,761 ✭✭✭
edited November 20 in Beta Forum Archive

After the last update I'm not able to use the bèta app on my Samsung Galaxy Tab 2 10.1 (Android 4.2.2) anymore. Every time I want to open the app it crashes immediately.

I tried two fresh installs but the problem persists. On my smartphone everything is working fine.

Comments

  • Kevin Byford (Faithlife)
    Kevin Byford (Faithlife) Member, Logos Employee Posts: 4,309

    Thanks for the report, I've written up a case.

  • Kevin Byford (Faithlife)
    Kevin Byford (Faithlife) Member, Logos Employee Posts: 4,309

    HJ. van der Wal said:

    After the last update I'm not able to use the bèta app on my Samsung Galaxy Tab 2 10.1 (Android 4.2.2) anymore.

    HJ, can you give us the exact model number of your device?

  • HJ. van der Wal
    HJ. van der Wal Member Posts: 1,761 ✭✭✭
    https://community.logos.com/discussion/comment/856046#Comment_856046

    Shalom Kevin!

    The model number is GT-P5110

  • Francis
    Francis Member Posts: 3,816 ✭✭✭
    https://community.logos.com/discussion/comment/856201#Comment_856201

    I had a similar problem, which may be different from yours, and that I resolved. I was actually intending to report it but then I saw your post.

    What happened is that I opened a resource while connected which I had not downloaded. After I was done reading in it, I closed the app. Then when I went to church (where I could not be connected) and tried to access the app, it was immediately trying to access the last opened resource and crashing right away. I solved it by getting reconnected later so that the resource could open normally and then changing the last open resource to something else (downloaded). 

    As I said, it may be a different issue from yours though the outcome was the same.

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