Re: ESV Audio Bible
Nate, nothing has changed. I removed the ESV then downloaded it again, I did download the audio. The problem still persists. The iPhone works right, but the iPad does not.
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Mark, I moved this to the iOS mobile forum. I'll take a look at this today.
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Are there any further updates to this issue?
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Mark Prim said:
Are there any further updates to this issue?
Can you provide more info? I notice you mentioned that you downloaded the audio... but this isn't an option with the ESV. Can you clarify?
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
We've been able to reproduce this issue, but only intermittently which likely indicates our server nodes don't all have the correct ESV files. I've notified the server team.
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Mark Prim said:
Are there any further updates to this issue?
Please try this:
1. Open the Library and search for "esv audio".
2. Tap the blue circular info icon to open the Book Info panel for the English Standard Version Audio resource.
3. Press the Download button - this will download the resource metadata.
4. Press the Remove button and then Remove Book.Please check again to see if the ESV audio syncs properly. https://monosnap.com/file/QKsIbw38f8070xOFELSedjramWb2Zh
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Kevin Byford (Faithlife) said:
Press the Download button - this will download the resource metadata.
There is a download feature for the ESV audio which downloads the metadata (but not the actual audio)? What is the advantage of that? Curious minds want to know. [:)]
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
Sorry, but I never downloaded the audiobook. The audio and bible are still not tracking. After seeing your suggestion I did downloaded it just so I could delete it, but they are still out of sync.
Alabama, I originally posted the question in the general forum under the same name then it was moved over to here.
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Mark Prim said:
Sorry, but I never downloaded the audiobook. The audio and bible are still not tracking. After seeing your suggestion I did downloaded it just so I could delete it, but they are still out of sync.
Alabama, I originally posted the question in the general forum under the same name then it was moved over to here.
Please use Report a Problem under the Help menu so we can take a look at the app logs.
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We believe we've tracked down this issue.
Please try this again, except leave the downloaded resource metadata instead of removing it like we asked before.
1. Open the Library and search for "esv audio".
2. Tap the blue circular info icon to open the Book Info panel for the English Standard Version Audio resource.
3. Press the Download button - this will download the resource metadata.The metadata doesn't include audio, but just a small file that maps audio sync location data with the ESV. Let us know if this solves the issue.
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That has done it, it works. I did not need to download the file before, but if it works then I am okay with it. Thank you.
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Mark Prim said:
That has done it, it works. I did not need to download the file before, but if it works then I am okay with it. Thank you.
Okay, good to hear. We will fix this issue in an upcoming release.
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