Verbum app crashes after iOS update

augustine9989
augustine9989 Member Posts: 36
edited November 21 in English Forum

Hi- hoping someone can point me in the right direction. I updated my iPhone 6s plus and iPad mini 2 to iOS 10.1.1 this morning. When I attempt to launch the Verbum app (current version in app store) the app crashes in less than one second. I've restarted the phone but the results are the same. Strangely, I'm not having the same problem on the iPad. I'd like to avoid having to uninstall and then reinstall the app. I don't download my entire library due to the size and so it is very cumbersome to manually download each resource individually. Any suggestions? Thanks!

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  • Kevin Byford (Faithlife)
    Kevin Byford (Faithlife) Member, Logos Employee Posts: 4,309

    We're unable to reproduce this issue and recommend reinstalling the app.

    Regarding downloaded resources, the easiest way to do this is to create a collection on Logos Desktop that includes all of the resources you'd like to download to your mobile device. Once that collection is created you can select select all of the resource in the collection, then click the checkbox of your device and then sync both Desktop and Mobile. Please see https://monosnap.com/file/Fr1kUv8aqhhmOh1WPPdI77om80Sxj9 for an example.

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