Logos app will not load on my phone

Bob W
Bob W Member Posts: 18
edited November 21 in English Forum

I have a LG Lucky phone (LGL16c) and would like to install the Logos app.  When I try to do so I get a message that my phone is incompatible.  I have Android version 4.4.2 on the phone.  I have a micro SD card that apps are installing to.  Any thoughts?

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  • Kevin Byford (Faithlife)
    Kevin Byford (Faithlife) Member, Logos Employee Posts: 4,309

    I have a LG Lucky phone (LGL16c) and would like to install the Logos app.  When I try to do so I get a message that my phone is incompatible.  I have Android version 4.4.2 on the phone.  I have a micro SD card that apps are installing to.  Any thoughts?

    Unfortunately the Logos app will not install directly to SD cards - this is likely the problem.

  • Bob W
    Bob W Member Posts: 18
    https://community.logos.com/discussion/comment/865104#Comment_865104

    Thanks for that information.  So, if I free up internal storage would the app install to that?  How much storage does the app take.  The phone has a total of 4gb internal but, of course, a lot of that is taken up with os files.

  • Kevin Byford (Faithlife)
    Kevin Byford (Faithlife) Member, Logos Employee Posts: 4,309
    https://community.logos.com/discussion/comment/865135#Comment_865135

    App storage requirements differ widely depending on the customer account, number and content of notes/highlights, downloaded resources, etc. In other words, we don't know how much storage the Logos app will take on the device for your account.

    After a quick search on your device it appears that slightly over 1GB is available for apps, the other ~3GB taken by the device. This $30 unit is not presently well suited for running Logos.

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