logos 7 crash on Windows 10
When scrolling Logos not responding comes up and have to shut down.
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Welcome to the forums! Sorry you are having troubles [:s]
Fred King said:When scrolling Logos not responding comes up and have to shut down.
For us to help, we will need more information. Please enable and post logs. See my signature line for instructions.
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When I have multiple resources out and especially the side by side - I get an alert that Logos has quit responding and that Windows will attempt to find out why - but then I have to shut down the program.
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Fred King said:
When I have multiple resources out and especially the side by side
Welcome [:D]
Screen shot should be helpful for others to attempt replication. Logos wiki has => Screenshot
Fred King said:I get an alert that Logos has quit responding and that Windows will attempt to find out why - but then I have to shut down the program.
Windows support has => What to do if Logos Crashes
Keep Smiling [:)]
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I use Logos 7 on an HP laptop, using Windows 10 as the operating system.
with the automatic opened landing page open, I open the NASB 95.
While I am scrolling though a passage. For example lets say that I am looking at the entire book of John.
As I scroll chapter by chapter - It is not uncommon for me to get a message that Logos has stopped working and the program needs to be closed. The prompt that comes up gives no other options other than to close Logos and reboot it.
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Joel Neitch said:
I use Logos 7 on an HP laptop, using Windows 10 as the operating system.
with the automatic opened landing page open, I open the NASB 95.
While I am scrolling though a passage. For example lets say that I am looking at the entire book of John.
As I scroll chapter by chapter - It is not uncommon for me to get a message that Logos has stopped working and the program needs to be closed. The prompt that comes up gives no other options other than to close Logos and reboot it.
Joel,
Could you make sure that you have logging enabled (see the link in my post signature), reproduce the crash, zip the logging folder and upload it here. It will help in diagnosing the problem. Is the NASB open as part of a layout?
Thanks,
Philana
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