My system is stuck on "Preparing Library" in an attempt to download updated resources.
I've tried restarting Logos and restarting my Mac.
Any suggestions?
Noel Dear
Please enable diagnostic logging - details at https://www.logos.com/support/mac/report-problem - and post logs after starting Logos and letting it get into the "stuck" state
6685.LogosLogs.CDEAR.20170105-111106.zip
You are getting similar errors to those reported at https://community.logos.com/forums/p/132755/862910.aspx - problems with server certificates
There are some suggestions on that thread as to how to resolve the issue - please have a look and see if they get things working for you.
Noel if the suggestion by Graham below do not work, please call our Customer Service team to get help.
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