BUG - Logos will not launch - Unexpected error
Logos will not open on Macbook Pro. Running OS Sierra (10.12.2)
Error log attached
Comments
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Hello Gene,
Thank you very much for the post. I reviewed the logs and I see that the version you're trying to use is Logos 4. This particular version of Logos is quite out of date, and is no longer supported. I would highly suggest may upgrading your version to either Logos 6 or Logos 7.
Logos 6: http://logos.com/install6
Logos 7: http://www.logos.com/upgrade
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Welcome [:D]
Suggest restart of Macbook Pro.
If Logos will not launch after restart, please try steps in support article => What to do if Logos Crashes
Attached zip file has message that Logos Logging is not enabled. Support article => Diagnostic Logging for Mac has download link for Logos Logging Utility, which can be used to enable logging.
Keep Smiling [:)]
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Christian Villapando said:
This particular version of Logos is quite out of date, and is no longer supported.
Support page => https://www.logos.com/support/free-support has supported versions.
Christian Villapando said:I would highly suggest may upgrading your version to either Logos 6 or Logos 7
+1 [Y] recommend upgrade. Logos wiki => Mac Release Notes and History shows Logos 6.14 SR-1 and Logos 7.0 SR-3 having macOS 10.12 compatibility (from known issues being fixed).
Christian Villapando said:I reviewed the logs and I see that the version you're trying to use is Logos 4.
[:$] had missed Logos 4.6c SR-7 in files, which was released on 31 Mar 2014.
Keep Smiling [:)]
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