Logos 7 will not start up
I just tried opening Logos this morning and all I get is the Blue logo for a moment and then nothing.
Tried this a few times.
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Does restarting your computer resolve this?
If not please enable diagnostic logging and post logs after a failed startup attempt - details at https://wiki.logos.com/Diagnostic_Logging
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Restart doesn't help.
Here are the logs1856.Logos Log Files.zip
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Your logos.log file hasn't been updated for a couple days, but you have a crash text from today. Unfortunately it is beyond my diagnostic capabilities. Have you tried starting to a blank layout? Press and hold the control key immediately upon startup.
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The logs suggest some sort of network issue - reporting that the network address has changed.
What happens if you physically disconnect your computer from your network and try to start Logos. Does that work?
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If it is linked to network changes, then you are not on your own:
https://community.logos.com/forums/p/131602/876702.aspx#876702
The support team is working on it.
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I've tried the CTRL and nothing. I tried to disconnect my network and nothing. Maybe it's what Armin pointed out.
Hope it gets fixed soon.
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James C. said:
I've tried the CTRL and nothing. I tried to disconnect my network and nothing. Maybe it's what Armin pointed out.
Hope it gets fixed soon.
Since your running the Stable version, I would recommend you contact Customer Service. They can help with troubleshooting.
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Already contacted them. Spend a long time on the phone. Went to level 2 and still not able to get logos to open.
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