Unable to login on iphone 7 with latest update on iOS

Vandenn Krouch
Vandenn Krouch Member Posts: 1
edited November 21 in English Forum

I had problems accessing books in my previous installation of Logos and so I uninstalled the app.  After installing the app again, I can't sign in.  It says no Internet connection.  Obviously I have Internet since I'm writing this post. I love this app and I hate this app.  How do login in again? Am I only allowed to use the app on WiFi? 

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Comments

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,488

    First, welcome! Sorry you are having troubles. [:s]

    I had problems accessing books in my previous installation of Logos and so I uninstalled the app.  After installing the app again, I can't sign in.  It says no Internet connection.  Obviously I have Internet since I'm writing this post. I love this app and I hate this app.  How do login in again? Am I only allowed to use the app on WiFi? 

    Have you verified that you have not taken away cellular data from Logos in the iOS settings? Have you performed a full restart of the device? Is there any chance you have met your data limit and are being throttled? 

    macOS, iOS & iPadOS | Logs |  Install

  • Mike Binks
    Mike Binks MVP Posts: 7,431

    Vandenn

    I concur with Alabama.

    Please confirm that 'Settings - Mobile Data - Mobile Data' is switched on.

    You may also need 'Settings - Mobile Data - Mobile Data Options' set to 'Roaming On' depending on where you are.

    tootle pip

    Mike

    How to get logs and post them.(now tagging post-apocalyptic fiction as current affairs) Latest Logos, MacOS, iOS and iPadOS