Constant Crashing (Log attached)

Good afternoon...

So I've just had a nightmare of a few days with one Mac running proclaim, and ended up with a crash when I tried to log out from my church's media running Mac. I've attached the latest log... Please help!

Thanks so much in advance!
Rebecca

Proclaim Logs.zip

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Scott Alexander

Thanks for sending in the logs Rebecca. You mentioned in an earlier email "my entire computer just had a field day and isn't operational". Are other applications failing on that machine or is just Proclaim?

Rebecca McClaskey

https://community.logos.com/discussion/comment/883377#Comment_883377

Good afternoon!

Yep, once I got proclaim up, I tried to go into Microsoft Word, it went, my mail went, my Adobe Creative Studio… ( I think this is one of those days that perhaps someone else needs to do the media for church). Last night I couldn’t get anywhere with my system, so I reset my computer back to factory so I could try and figure out what is malfunctioning, what’s working. Had to do the same thing this morning after I just clicked on Proclaim and I was getting crash logs instead of screens from everything. Our media computer crashed when I closed the program, as did this computer earlier when I reinstalled Proclaim.

I'm working on my end to see if maybe it's a compatibility issue with any of my other products (which it could be), but right after I sent that email, I couldn't get any further into my system, so I factory reset again.

Sorry for the crazy that is me, my MacBook Pro, and this crash issue.

Scott Alexander

https://community.logos.com/discussion/comment/883380#Comment_883380

Happy to help if i can Rebecca. When Proclaim crashes is it related to specific actions? or does it seem random?

Rebecca McClaskey

https://community.logos.com/discussion/comment/883499#Comment_883499

It used to be when I would have the media browser up and working in it, but now it seems to crash at random times, yesterday even at the start up. The icon would bounce in the dock bar (I'm on a Macbook Pro), and then the crash message would come up. It's also crashed when I was closing it out.