New reading plan not showing up on iPad or iPhone

Hi Danny - and welcome to the forums

Sorry to hear you are having problems.

The only way I can get new reading plans to appear on either mobile device is to uninstall/reinstall Logos.

Instead of reinstalling Logos (I assume you mean the mobile app) try "killing" it and restarting it. Does that cause the reading plans to appear

If not, can you check in the Documents menu on the iPad and see if the reading plans are present there?

Graham

I actually mean uninstalling/reinstalling. I check to see if the plan appeared in documents on my iPad; it does not. However, the documents is visible online.

First, welcome! Sorry you are having troubles. [:s]

Did you check to see if the reading plan document synced to the device? What about documents.logos.com? Did you trying killing the app? Restarting the device? 

EDIT: I see you replied at the same time. [:)]

Try the other options if it happens again. 

Yes. Tried all that. And yes, it does appear at documents.logos.com.

And yes, it does appear at documents.logos.com.

So its syncing from your desktop to Logos servers but not from their to your iPad.

Is this true for all reading plans or specific types / resources?

Are you using the same credentials on the iPad as on your desktop?

Yes.

I only do Bible reading plans.

Yes, same credentials.

This is really strange. Been using Logos for years with iPad and don't ever remember having this issue except temporarily.

You got me to thinking. I set up a new clippings doc and a new notes doc on my desktop. The notes doc appeared on my iPad but the clippings doc did not.

I'm wondering if the problem I'm having with reading plans is related to this issue:

http://community.logos.com/forums/t/136478.aspx

You got me to thinking. I set up a new clippings doc and a new notes doc on my desktop. The notes doc appeared on my iPad but the clippings doc did not.

You may be seeing the same issue as reported at https://community.logos.com/forums/p/136478/884119.aspx - which is due to a problem on Logos servers.

If so, once that is fixed things should start working for you again.

Makes sense.

Hi Danny,

Yes, it's the same server-side issue and is unrelated to the mobile apps. I'll update this thread when the issue is resolved.

Thanks Kevin. 

This issue should now be resolved, thanks for your patience.!

Did the trick. Thanks!