Well, sure I'm not 100% nice.
But I really whined about getting new purchases on Logos apps, days and even months after I bought them. And Kevin didn't get angry.
Got 2 books today. One came down after opening Noet; the other a while after Noet had been open (the library loaded). Both in literal seconds. I still have to remember the title for a key word, but that's ok. Nice (the speed).