Ok, so let me see if I can give all you need to investigate this...
I have a Samsung Galaxy S7, running Android 6.0.1. My Faithlife app is 5.12.4 (Build 512041174), and I have been on regular network and my home wifi and the same thing happens. I open the app to my library, and under recent I open the resource I have been reading in for several days now- Beale's Handbook on the New Testament Use of the Old Testament. When I get to page 49, where he begins the subsection: Compare the texts (including their textual variants): NT, LXX, MT, and targums, early Jewish citations (DSS, the Pseudepigrapha, Josephus, Philo). Underline or color code the various differences, then the first example of Isa. 6.9-10 and John 12.40 shows original lanugage comparisons, and as you scroll to the verse 10 comparison, the resource freezes. Now, it is not an entire freeze, as I can use the buttons like open the table of contents, add note, view resource information, etc.. What I cannot do is scroll the page any longer. It will not scroll down or up. I have to hit the back button on my phone, or table of contents, or go back to the library. So, when I go to Table of Contents, and choose chapter 4 (page. 55), I can again scroll. So I tried to scroll up to page 49, and sure enough when I get to that same spot, it freezes again.