Reporting the Index Problem the "Right Way"

I turned on logging and did all the stuff I think I am supposed to do
for this. The indexer fails on my system. The system requirements say
that 1GB is required but 3GB are recommended. I only have 1GB but I
have an additional 2GB on order.

So, here are the logs. If it helps, then great. If not, I'll try
again in a week or 2 when my memory arrives.

0638.Logos4.log

2620.Logos4IndexerCrash.txt

6507.Logos4Indexer.log

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Comments

Peter Venable

I don't know what's causing your problem, but from the logs it doesn't really look like a memory problem (neither RAM nor HDD).

If you feel like helping some more, please try it again and upload another Logos4Indexer.log so I can compare it against the one you already posted. Any differences or lack thereof may be helpful in reproducing the problem.

David Begley

https://community.logos.com/discussion/comment/105895#Comment_105895

If you feel like helping some more, please try it again and upload another Logos4Indexer.log so I can compare it against the one you already posted. Any differences or lack thereof may be helpful in reproducing the problem.

I tried a couple more times, but I had paused the rebuild, and I was doing other things, so I decided to reboot my computer and let it run overnight to get a clean process and log. When I got up, there was no error window or log files, and the LibraryIndex folder had files larger than any previous try. I am assuming that it actually ran. I'll check it out some today.

I've tried the "clean" process before so I don't know why it would have worked this time.

I still need the memory to get better performance out of Logos and my other apps, so I am glad its on the way.

Thanks,
Dave Begley

Dave Hooton

https://community.logos.com/discussion/comment/106164#Comment_106164

When I got up, there was no error window or log files,

Hopefully you meant no CRASH log! There should be the indexer log file and it will tell you the status of the run.