iPhone 6 app Library not Syncing with 7.5

Doug Maze
Doug Maze Member Posts: 2
edited November 21 in English Forum

I am running the latest iOS and Win10-64. My desktop was updated automatically to vs 7.5. I made use of the "Hide" the resources option on my desktop, but those settings will not sync to my iPhone(?). My desktop Library has 14 items in it, while my mobile Library has 76 items! This is very annoying. Once we "remove" a Title from our Library, it should disapear, not remain "inactive". My biggest complaint with Logos S/W, is the problem that  as end-users, we have NO way to "Lock-In-Place" our Library once we get it "Sorted" to our liking. Either allow us to remove unwanted "Resources" from our Libraries, or provide us a means to Lock Them per our sort. I have tried ALL of the suggested tips from Tech Support: Restarting The Logos App (3 times), and totally removing and reinstalling it from the App Store (4 times). I use Logos more on my iPhone than I do at my desk, and this is getting to the point where I am not going to make any further purchases until this issuse gets fixed. If it has anything to do with upgrading to 7.5, that was done without my consent.

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Comments

  • Graham Criddle
    Graham Criddle MVP Posts: 32,469

    Hi Doug - and welcome to the forums

    My desktop Library has 14 items in it, while my mobile Library has 76 items!

    This will be because Faithlife make resources freely available to users of the mobile app to use when online (we don't own them so can't download them). Because of the way they are licensed they don't appear on the desktop (unless you have bought them) which means you can't hide them there.

    Once we "remove" a Title from our Library, it should disapear, not remain "inactive"

    Apart from that, hiding resources on the desktop does sync to the mobile apps but it doesn't help in this particular case.

    My biggest complaint with Logos S/W, is the problem that  as end-users, we have NO way to "Lock-In-Place" our Library once we get it "Sorted" to our liking

    I don't understand this comment - please clarify / expand

    If it has anything to do with upgrading to 7.5, that was done without my consent.

    This has nothing to do with the Logos 7.5 upgrade.

    You can control if upgrades are permitted by setting "Automatically Download Updates" to "No" in Program Settings (available under the Tools menu)

    Graham

  • Doug Maze
    Doug Maze Member Posts: 2

    Thanks for responding to my post, Pastor Criddle. My issues with the Logos mobile App are the fact that we ((end users), can not "Lock--In-Place" our presorted Library. Having Titles in the Library that are only deactivated leave the possibility open that I may click on one inadvertently, and need to resort my Library Again. Just "Removing" the Title from within the App only "Deactivates" it. Why can we not totally "Remove" it ? Also, I do not understand why the resources that I "Hide" on my desktop App, will not sync with my mobile App ? I do want all of those inactive Apps on my mobile Library! Logos needs to develop S/W that gives the user greater control over what they see--I my case, I use only about 6-8 Titles regularly, and the rest is just unwanted cluter. I use my mobile App more than my desktop, but I am umimpressed with the recent changes.

    Best regards,

    Doug Maze

  • Kenneth Neighoff
    Kenneth Neighoff Member Posts: 2,620 ✭✭✭

    If you downlod the items you want to appear in the ios library you can type local: in the library field and only those will be displayed.

  • Graham Criddle
    Graham Criddle MVP Posts: 32,469

    If you downlod the items you want to appear in the ios library you can type local: in the library field and only those will be displayed.

    Yes - good thought.

    However this can't be done with the free resources made available with the mobile app which I think is what Doug is referring to.