Logos 7 Basic for MAC CRASH

Have got Logos 5 Scholars edition and have attempted to upgrade to the Logos 7 BASIC FOR Mac

But each time it has installed and tried to logs in - it crashes when logging in

I attach the crash report

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I attach the crash report

Please enable and post logs. See my signature line.

Find attached logs

Find attached logs

This just contains the console log - we need the Logos.log file

Please ensure you have enabled Logos logging as per https://www.logos.com/support/mac/report-problem and try again

Thanks a lot - tried again using the sample - and the archiving button - 3733.LogosLogs.james.20170403-162522.zip

Logos Logs are not being produced. You may need to contact customer service by phone.

Tried one more time -the file is larger!! Thanks for your support - first time in 10 years of Logossing - that I've needed to do this!

I think its attaching now

I think its attaching now

There are still no logs from Logos. Please contact customer service.

I think its attaching now

7851.LogosLogs.james.20170404-064212.zip

James,

Are you still crashing? What version of MacOS are you running?