Post-Install Crash

James Brown
James Brown Member Posts: 245 ✭✭
edited November 20 in English Forum

For some strange reason I now am getting a crash while L4 is trying to logon. I cannot get past the logon. I have rebooted twice and still same crash.

The only changes were updated resources, Boice volumes I think. But I had opened L4 several times after the resource update in L3. There was never a reindexing in L4.

What is the procedure to uninstall and reinstall to beta 2?

Jim

Files attached.

OS Name Microsoft® Windows Vista™ Home Premium
Version 6.0.6002 Service Pack 2 Build 6002
System Model HP Pavilion dv5 Notebook PC
System Type x64-based PC
Processor Intel(R) Core(TM)2 Duo CPU     P7350  @ 2.00GHz, 2000 Mhz, 2 Core(s), 2 Logical Processor(s)
Installed Physical Memory (RAM) 4.00 GB

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  • George Allakhverdyan
    George Allakhverdyan Member Posts: 1,075 ✭✭✭

    For some strange reason I now am getting a crash while L4 is trying to logon. I cannot get past the logon. I have rebooted twice and still same crash.

    The only changes were updated resources, Boice volumes I think. But I had opened L4 several times after the resource update in L3. There was never a reindexing in L4.

    What is the procedure to uninstall and reinstall to beta 2?

    Jim

    Files attached.

    OS Name Microsoft® Windows Vista™ Home Premium
    Version 6.0.6002 Service Pack 2 Build 6002
    System Model HP Pavilion dv5 Notebook PC
    System Type x64-based PC
    Processor Intel(R) Core(TM)2 Duo CPU     P7350  @ 2.00GHz, 2000 Mhz, 2 Core(s), 2 Logical Processor(s)
    Installed Physical Memory (RAM) 4.00 GB

    Hi please try to post under the relavent sub-forum. Your issue is that it tries to sync up with a shortcut to a guide or something of that sort in which you erased the shortcut but the synchronization still tries to take effect. There was no easy way to discover bugs in synchronization so instead of continuing we had the program crash, now it will continually crash until we release Beta 3, for which this issue is fixed. In the mean time I will speak with a dev, maybe we can clear out your synchronized stuff in the back-end, I'm not guaranteeing this will work though, do you have any important documents you don't want to wipe?

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