Minor Tough Topics issues

https://www.logos.com/tough-topics-base-packages

There's a tiny typo at the bottom: See all traditiion base packages

The listed "10% Savings" L7 prices happen to be the regular prices. People might glance at the prices, and not realize the discount doesn't show up until the library is in your cart.

Find more posts tagged with

Comments

PetahChristian

FYI: The Orthodox base packages don't appear on the tradition base packages page.

PetahChristian

https://community.logos.com/discussion/comment/903346#Comment_903346

The NT385 product page doesn't show that it's included as part of Mobile Ed: Tough Topics Bundle.

Interestingly, though, its resource page does.

PetahChristian

https://community.logos.com/discussion/comment/903349#Comment_903349

I can understand that the TH361 coupon is one use only. Any future cart orders containing a library and Tough Topics course show no library savings.

Just mentioning that, in the event that the sale isn't working as intended.

Celeste Fiorillo

https://community.logos.com/discussion/comment/903393#Comment_903393

Thank you!

We fixed the typo.
The price reflecting the 10% savings will show on that page if you have one of the eligible courses in your cart.
We've added Orthodox.
Since NT385 is in multiple bundles, the product page is only showing one option.
The sale should apply to future orders with a library and course in your cart - can you let me know what course and library you had in your cart when you didn't see the discount?

PetahChristian

https://community.logos.com/discussion/comment/903464#Comment_903464

Thanks!

The price reflecting the 10% savings will show on that page if you have one of the eligible courses in your cart.

Ah, I was more interested in the library savings and skipped right to that page without adding any course to the cart.

The sale should apply to future orders with a library and course in your cart

I just tried two different courses and libraries, and neither cart shows the Tough Topics discount for the library. The library says "Special savings for Logos Now members" and the price is the same as if the course wasn't in the cart.

Collectors and NT385, or
Anglican Silver and NT146.

I assume the cart isn't applying any future Tough Topics savings, due to the one-time TH361 coupon code I used on my library-only order.

Celeste Fiorillo

https://community.logos.com/discussion/comment/903472#Comment_903472

Thanks for the explanation.
The reason you're still seeing your Logos Now Discount is because the sale discount and your Now discount offer the same price (10% off), so the cart is only displaying one.

I explained that they don't stack in my post on the other thread. (Sorry again about that confusion.)

PetahChristian

https://community.logos.com/discussion/comment/903475#Comment_903475

I explained that they don't stack in my post on the other thread.

Ah, I just saw that answer from the other thread, and came back to this thread. Glad the configuration issue was able to be fixed.

Sorry for the incorrect information I gave out.

PetahChristian

https://community.logos.com/discussion/comment/903464#Comment_903464

I purchased the 5-course Tough Topics bundle, but NT385 is not greyed out for me. It shows up as buyable for $0.00.

Nothing in the course shows up as new to me, so I'm not sure why it's still available for purchase.

By the way, I've seen other products (such as a commentary volume included in both NT and full set bundles) list multiple bundles on their product page. Maybe there's some specific issue with this product that's affecting its product page?

Celeste Fiorillo

https://community.logos.com/discussion/comment/903688#Comment_903688

Thanks, Petah. This will be fixed shortly.

The bundle is missing an extra support file that allows that course to be used within the courses tool. We'll get that added to the bundle this week. It won't affect your ability to use NT385 outside of the courses tool in the mean time. (You can place the $0 order for the single course if you want to use it in the courses tool right away. Otherwise, we'll resolve it for you on the back-end soon.)

PetahChristian

https://community.logos.com/discussion/comment/903835#Comment_903835

Thank you, Celeste. I'll go ahead and order the $0 course now.