CRASH: 7.7 RC-1
Mac OS 10.12.5 Had just created a note and clicked on it to format the title when Logos disappeared from the screen to be replaced by the Apple Crash Dialog.
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Does this crash happen every time you add a note? Have you had any other crashes since this time?
Andrew Batishko | Logos software developer
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Jack.
We do have a case for this, if you have any more information please let us know and we can update the case.
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Philana R. Crouch said:
Jack.
We do have a case for this, if you have any more information please let us know and we can update the case.
No more crashes while creating a note. I did have one this morning while changing layouts, but I did not create a log archive. Cleared out the logging folder to provide a clean set, but the crash did not repeat. I seem incapable of creating simple layouts—and then they grow like kudzu—If you don't know what that is, thank God for sparing you [:P]
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Let us know if the crash happens again. My best guess without the problem repeating is a corrupted database, which might have been automatically repaired.
Andrew Batishko | Logos software developer
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My best guess without the problem repeating is a corrupted database, which might have been automatically repaired.
Possibly. If it returns, I will submit logs.
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It's Baaaack. Now with Logos 7.8 Beta 1 Mac OS 10.12.5
Logos had been running in the background for about 15 minutes. Clicked on a custom toolbar icon to change layouts when Logos was quickly replaced by the Apple Crash Dialog. Logos had operated overnight with the layout to which I was attempting to switch. This morning, I switched layouts to do my morning devotions. Upon completion, I switched to another app for a few minutes. Then, returning to Logos, I clicked the toolbar icon which produced this crash.
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I'm not seeing any specific problem here, but it seems like a corrupted file may still be a possibility. It could be that only very specific operations cause the application to request the specific information that is causing problems.
I recommend deleting the following file:
/Users/jackcav/Library/Application Support/Logos4/Data/ai630slj.1g0/KeyLinkManager/keylinkmanager.dbThis will get recreated when you start the application.
Andrew Batishko | Logos software developer
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I recommend deleting the following file:
/Users/jackcav/Library/Application Support/Logos4/Data/ai630slj.1g0/KeyLinkManager/keylinkmanager.dbDeleted the file; will let you know if another crash occurs. The crashes have not been frequent, nor have I seen any pattern other than they seem to occur after initiating a layout change.
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It just crashed again. Had opened Logos to a blank layout; then, selected a new layout from a custom icon on the toolbar. Logos began loading the new layout and then disappeared.
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Hmm... that's a different crash. Not sure what's happening there, but we'll take a look.
Andrew Batishko | Logos software developer
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Hmm... that's a different crash. Not sure what's happening there, but we'll take a look.
Thanks Andrew. Should I start a new thread?
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Jack Caviness said:
Thanks Andrew. Should I start a new thread?
No need.
Is the crash consistent with this particular layout? Does it affect other layouts?
Andrew Batishko | Logos software developer
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Is the crash consistent with this particular layout? Does it affect other layouts?
Not sure. It has not happened often enough for me to remember the pattern. I have considered closing some of the windows which I have not been using. Do I need to keep it as is for crash analysis?
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Is the crash consistent with this particular layout? Does it affect other layouts?
It just crashed again with that same layout which i had simplified a few days ago. Not sure that it has crashed with any other layout. Will rebuild.
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