Notes document not syncing across devices

Joseph Valentine
Joseph Valentine Member Posts: 27 ✭✭
edited November 2024 in English Forum

For months I have been reading the book, Transformation in Christ, on my android tablet, Kindle Fire, and making innumerable notes and highlights. I noticed only today that the notes file for this book on my PC is wholly out of date. For example, I'm on Chapter 13 but the notes file on my PC (as well as on my phone) has no highlights or notes after Chapter 6.

And so, as far as I can tell, the only location holding a full set of my time-consuming notes is the Kindle Fire. 

Does anyone have any suggestions or fixes? E.g., can I somehow export the full set of notes from the Kindle? E.g., can I "force" a sync from my PC so that the notes will become available from any device?

I've invested an enormous amount of time making these highlights and notes, and I'm desperate to resolve this. Thanks for your help.

Comments

  • Graham Criddle
    Graham Criddle MVP Posts: 33,184

    Please check documents,logos.com (logging in using your Logos credentials) and have a look at the Notes document there.

    This shows the state of the document in the Cloud and should help determine if the sync problem is on Android or somewhere else

  • John Connell
    John Connell Member Posts: 477 ✭✭

    Is it possible that the Fire hasn't synced since Chapter 6?  

    And he will turn the hearts of fathers to their children and the hearts of children to their fathers (Mal 4:6a)

  • Graham Criddle
    Graham Criddle MVP Posts: 33,184
    https://community.logos.com/discussion/comment/907187#Comment_907187

    John C Connell Jr. said:

    Is it possible that the Fire hasn't synced since Chapter 6?  

    Absolutely - hopefully the check I suggested will determine where the sync issue is

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