CRASH when changing layouts (7.8 Beta 3 WIN 7.8.0.0013)

This problem started when version 7.8 Beta 3 WIN 7.8.0.0013 was installed.

Replication: (Repeats every time I open a layout when a layout is already open. The same layout works fine when opened after starting Logos through the Sign-in screen to a blank layout. This has happened with several layouts, all of which worked fine with Beta versions before this one.)

Crash occurred (as a selected layout was opening)
Closed Logos
Launched Logos while holding Ctrl key down
Signed in to Logos
Logos opened to empty layout
Selected layout
Layout opened and I waited for it to finish loading
Selected the same layout again
Logos crashed while I was waiting for the layout to finish loading.
Closed Logos
Saved Logs (attached).

6136.Logos Log Files - 170707.1032.zip

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Comments

Jack Caviness

Does this happen with other layouts, or just this one? I was having a similar experience, with periodic crashes when changing layouts. But I have not had a crash since I rebuilt the offending layout.

Tim Hensler

Hi Jack,

I have the same problem with the 6 or so layouts I tried.

Jack Caviness

I have the same problem with the 6 or so layouts I tried.

I am not an expert on log-reading—especially with Windows OS. However, you might try updating to Beta 3 and see if that helps the problem.

Tim Hensler

you might try updating to Beta 3 and see if that helps the problem

Hi Jack,

I already updated to Beta 3 - That's when the problem started. I did't have the problem with the previous beta versions.

Dave Hooton

(Repeats every time I open a layout when a layout is already open. The same layout works fine when opened after starting Logos through the Sign-in screen to a blank layout.

I can't reproduce using several old layouts, even after updating some where one panel was unavailable. We'll have to see what the Developers can diagnose.

Andrew Batishko

The fix for this crash is already set to ship with beta 4. It's related to the "Emphasize active lemmas" visual filter.

Tim Hensler

The fix for this crash is already set to ship with beta 4

Thank you, Andrew. Once again the Faithlife team anticipates our needs.

Philana R. Crouch

This problem started when version 7.8 Beta 3 WIN 7.8.0.0013 was installed.

Replication: (Repeats every time I open a layout when a layout is already open. The same layout works fine when opened after starting Logos through the Sign-in screen to a blank layout. This has happened with several layouts, all of which worked fine with Beta versions before this one.)

Crash occurred (as a selected layout was opening)

Closed Logos

Launched Logos while holding Ctrl key down

Signed in to Logos

Logos opened to empty layout

Selected layout

Layout opened and I waited for it to finish loading

Selected the same layout again

Logos crashed while I was waiting for the layout to finish loading.

Closed Logos

Saved Logs (attached).

6136.Logos Log Files - 170707.1032.zip

This crash should be fixed with 7.8 Beta 4 (7.8.0.0015).

Tim Hensler

This crash should be fixed with 7.8 Beta 4 (7.8.0.0015).

It appears this has been resolved - Crashes no longer occur as described above.

Thank you Team Faithlife.